• What plans does Jamster offer and what do they cost?
• How can I order the monthly Jamster subscription plans and how is it charged?
• What is my current plan credit?
• How can I cancel a plan?
• Is there a notice period or a minimum membership term?
• Can I order individual content or do I have to order a monthly plan?
• What happens if I want to order more content items than are included in my plan?
• What if I want to order content that is not included in my plan?
• Can I still redeem my Legacy Plan credits?
• If I have the Legacy Plan, can I also get the new monthly Value Plan subscription or a monthly XXL Plan subscription?

What plans does Jamster offer and what do they cost?
Detailed Information about all Jamster plans  

How can I order the monthly Jamster subscription plans and how is it charged?
To order one of the monthly Jamster subscription plans on the website, please select a product first. You will then be prompted to enter your phone number and thereafter your password. A description of the monthly Jamster subscription plans will be displayed below the "Get it!" button. Just click on the button to order the plan. The charge for the Jamster plan will be deducted either from your prepaid balance or charged to your monthly bill, depending on your contract with the carrier.
In case you want to sign up for a plan without using your first content credit, you also have the option to order a plan by itself. Just go the homepage and click on the "Register Now" link at the top of the homepage and follow the instructions.

What is my current plan credit?

A) If you haven't logged in yet:
Click on "My Jamster" at the top of this page and enter your cell phone number and password; then click on "Login". Your credit is listed under "Credits remaining this month".

B) If you have already logged in:
Click on "My Jamster" at the top of this page. Your credit is listed under "Credits remaining this month".

How can I cancel a plan?
You can cancel your plan(s) at anytime via any of the following ways:
1. Via the website

• Go to "My Jamster" and A) if you haven't logged in yet:
  i. Click on "My Jamster" at the top of the page.
  ii. Enter your cell phone number and password and click on "Login".
  iii. Click on "My plans".
  iv. You will see an overview of your Jamster plans.
  v. Click on "deactivate" right next to the plan you want to cancel.

Forgotten password?
  

• B) If you've already logged in:
  i. Click on "My Jamster" at the top of this page.
  ii. Click on "My plans".
  iii. You will see an overview of your Jamster plans.
  iv. Click on "deactivate" right next to the plan you want to cancel."

2. Via text messaging by sending a text message with the word "stop[plan name]" to 75555

3. Via an email to Jamster customer care at info@jamster.com

4. Via the phone by calling Jamster customer care at 866-856-JAMS

Is there a notice period or a minimum membership term?
You can cancel a plan at any time. Cancellation takes effect immediately. Please note that the service can be shown again on your monthly invoice, as the carriers' bookings are back-dated.

Can I order individual content or do I have to order a monthly plan?
We currently do not sell individual content. You need to order an available Jamster monthly plan.

What happens if I want to order more content items than are included in my plan?
Once credits for that month have been exhausted, no more items will be available until the following month. A message will appear notifying you that the requested item is not available at this time.

What if I want to order content that is not included in my plan?
All ringtones, graphics, and games are part of our monthly Jamster subscription plans.

Can I still redeem my Legacy Plan credits?
Yes. If you have Legacy Plan credits, then you may use them to purchase additional content according the Terms of Service until you terminate your plan.

If I have the Legacy Plan, can I also get the new monthly Value Plan subscription or a monthly XXL Plan subscription?
If you order content that is not included in your Legacy Plan (e.g. a game if you only have the Hyper Plan), then you may enroll in one of the monthly subscription plans.